PRIVACY POLICY

Effective Date: 01/08/2026

Welcome to Panam’s Xclusive. We respect your privacy and are committed to protecting the personal information you provide when visiting our website or purchasing our jewellery products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

– Full name
– Mobile/telephone number
– Email address
– Shipping and billing address
– Order and purchase details
– Payment-related information
– Customer support communications
– Information you voluntarily provide to us

We may also collect certain technical information, such as IP address, browser type, device information and website usage information, where applicable.

2. How We Use Your Information

We may use your personal information to:

– Process and confirm your orders
– Arrange delivery of your products
– Process payments
– Provide Cash on Delivery (COD) services
– Contact you regarding your order
– Provide customer support
– Handle damaged or incorrect product claims
– Process eligible replacement requests
– Improve our website, products and services
– Prevent fraud and unauthorized transactions
– Comply with applicable laws and legal requirements

3. Payment Information

Panam’s Xclusive accepts UPI, Card and Cash on Delivery (COD) payments.

Where payments are processed through third-party payment gateways, your payment information may be handled directly by the relevant payment service provider.

We do not request or intentionally store sensitive payment credentials such as your UPI PIN, card PIN or CVV.

4. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, including:

– Courier and delivery partners
– Payment gateway providers
– Website hosting and technology providers
– Customer support service providers
– Government authorities or law-enforcement agencies where legally required

Only information reasonably necessary for the relevant purpose may be shared.

5. Cookies

Our website may use cookies and similar technologies to:

– Keep the website functioning properly
– Remember user preferences
– Improve website performance
– Understand how visitors use our website
– Improve the shopping experience

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

– Processing orders
– Providing customer support
– Maintaining transaction records
– Handling replacement or product-related claims
– Preventing fraud
– Meeting accounting, legal and regulatory requirements

When information is no longer required, it may be deleted or anonymized, subject to applicable legal requirements.

8. Customer Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting access to or correction or deletion of certain information, and withdrawing consent where consent is the legal basis for processing.

To make a privacy-related request, please contact us using the details provided below.

9. Children’s Privacy

Our website is not intentionally designed to collect personal information from children without appropriate authorization or as otherwise permitted by applicable law.

10. Third-Party Links

Our website may contain links to third-party websites, payment services or other external services.

Panam’s Xclusive is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of those third parties before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable laws.

Any updated version will be published on this page with the revised effective date.

12. Contact Us

For privacy-related questions, requests or concerns, please contact:

Panam’s Xclusive
Email: panamsxclusive@gmail.com

We will make reasonable efforts to address privacy-related concerns in accordance with applicable law.

13. Consent

By using the Panam’s Xclusive website and providing personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described here, where consent is the applicable legal basis.

Panam’s Xclusive reserves the right to update this Privacy Policy whenever necessary.